Write your questions and answers
Add the questions customers ask most and group related answers by topic, product or policy.
Place clear answers next to the products, policies or services they explain. Visitors can search and open grouped questions, then follow your support link when they still need help.
Answer questions about fit, delivery, returns, ingredients or setup while visitors are still deciding, instead of making them leave the page to look for help.
Organize answers into groups and enable search for larger help collections. Choose divided rows or cards to match the density of the page.
Add a support link below the answers for questions that need a person, and track question opens and support clicks to find gaps in your content.
Add the questions customers ask most and group related answers by topic, product or policy.
Turn search on when it helps, select a card or divided layout and adjust typography, colors and spacing in the editor.
Publish the FAQ inline or as a help panel, then use question-open metrics to see which answers matter most.
Yes. Search can be enabled for the widget, and questions can be grouped so larger sets of answers stay easy to browse.
Yes. Create separate widgets and use display rules to place relevant answers on product, collection, service or policy pages.
You can add a custom support label and link that sends visitors to your contact page, help center or another support destination.
Don't log in at midnight. Schedule your FAQ & Help on OpenCart to appear exactly at 00:00 and disappear when the sale is over.
Campaign Scheduler docsUse this FAQ & Help on OpenCart for Fashion, Electronics, Pet Supplies, Beauty, Home Decor and Grocery. Tailored use cases and benefits for your vertical.
Use this FAQ & Help on OpenCart for Black Friday, Cyber Monday, Valentine's Day, Christmas and more. One setup, every shopping holiday.
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