Usage Limits and Quotas

Information about your plan limits and monthly reset mechanism

What is a "View"?

A "view" means your widget is displayed when a page loads. Each time a page loads and the widget is rendered, one view is counted.

Example: When a user visits your site and the widget is displayed, this counts as one view. If the same user refreshes the page, this counts as a new view.

Plan Limits

What Happens When Limits Are Exceeded?

Banner Display on Dashboard

When limits are exceeded, warning banners appear on the dashboard:

  • Red banner: Shown when monthly view limit is exceeded. Widgets will not work for the rest of the month.
  • Yellow banner: Shown when widget or site quota is exceeded. You cannot create new widgets/sites.

Silent Fail on Embed Side

When the view limit is exceeded, the widget embed script fails silently. The widget is not rendered and no error message is shown to the user.

// Warning you may see in console: console.warn("LiftSell: view limit reached");

Note: When limits are exceeded, widgets don't work, but your site continues to work normally. Only the widget is not displayed.

Monthly Reset Mechanism

Monthly view counters are automatically reset on the 1st of each month at 00:05 UTC.

  1. Automatic Reset: The system resets all accounts'monthly_view_count value to 0 at the beginning of each month.
  2. Widget View Count: Each widget's own monthly view counter is also reset at the same time.
  3. Snapshot: Current values are saved to themonthly_usage_snapshots table before reset (for future analysis).

Info: The reset process is automatic and requires no manual intervention. Your limits are renewed on the 1st of each month and your widgets start working again.